Shipping Policy

At GODCOMPLEX, we aim to provide you with a seamless shopping experience, including reliable and efficient shipping services. This Shipping Policy outlines the shipping options, costs, delivery times, and other important details regarding the shipment of your order.

Shipping Destinations

We currently ship to the following regions:

  • All over India
  • For international shipping inquiries outside of these regions, please contact our customer service team at info.godcomplex@gmail.com

Shipping Options and Costs

We offer various shipping options to meet your needs. Shipping costs will vary based on the destination, shipping method, and the size and weight of your order. The available shipping options and associated costs will be displayed at checkout.

Standard Shipping:

  • Estimated delivery time: 6-10 business days
  • Cost: Standard Shipping Cost According to Region 

Processing Time

Order Processing:

  • Orders are typically processed within 2 business days. Processing time may vary during peak periods or due to order volume.
  • You will receive an email confirmation once your order has been processed and shipped.

Tracking Your Order

Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order through the provided link or by visiting our website and entering your tracking number on the Order Tracking Page.

Shipping Restrictions

PO Boxes and APO/FPO Addresses:

  • We do not ship to PO Boxes or APO/FPO addresses. Please provide a physical street address for delivery.

Customs, Duties, and Taxes:

  • For international orders, customs, duties, and taxes may apply and are the responsibility of the customer. These fees vary by country and are not included in the shipping costs.

Delivery Issues

Delayed or Lost Packages:

  • While we strive to meet all delivery times, there may be unforeseen delays due to factors beyond our control (e.g., weather conditions, carrier delays).
  • If your package is delayed or lost, please contact our customer service team at info.godcomplex@gmail.com for assistance.

Damaged or Incorrect Orders:

  • If you receive a damaged or incorrect order, please contact us within 7 days of receipt with your order number and photos of the issue. We will work to resolve the problem promptly.

Returns and Exchanges

Please refer to our Returns and Refunds Policy page for information on returning or exchanging items. 

Thank you for choosing GODCOMPLEX. We appreciate your business and look forward to serving you.